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Hero Services began serving the Knoxville area in 2004 as a new construction plumbing company. Founder and Air Force veteran Robert Keith had a mission to provide high-quality service with a positive, drug-free environment for clients and employees alike. The company transitioned to service and repair in 2013 under the name Knoxville Plumbing. In 2018, Knoxville Plumbing acquired J&J Septic, a septic pumping service with 17 years of experience in the community. The company became Hero Services and added HVAC and electrical services in 2019, led by technicians with over 30 years of experience.
It is our goal to provide the most innovative and highest quality services. Providing peace of mind for you as our client and us as professionals, while we exceed your expectations of customer service
To grow by being the best service company our clients have ever had in their home. Continue to be the best workplace for our veterans and anyone who shares our values. Impact the lives of heros in our community by supporting military and first responder causes.
There are quite a few service contractors operating in Knoxville, providing installation, maintenance, and repair services to commercial and residential customers. With this in mind, you may be asking yourself why you should hire Hero Services in Knoxville, TN to take care of your needs, in preference to another company in the area. To help you make the right decision (hiring us of course!), we have listed the key benefits of working with us rather than one of the other service companies in the area of Knoxville, TN:
Our professional office staff and technicians are always ready to serve you in Knoxville, TN. We are awaiting your call 24/7.
Hero Services in Knoxville, TN, is licensed, bonded, and 100% insured. We guarantee the safety of our staff, technicians, and of course, our clients as well.
Our highly experienced technicians are the reason that we are able to provide such a fantastic range of high-quality services in Knoxville, TN.
As a veteran, Robert Keith has sought to transfer the military’s values of discipline, honesty, and pride to his work. Our mission here at Hero Services in Knoxville, TN, is to apply those same values when serving our clients.
All of our technicians are background checked to ensure you that whoever we send your home are technicians you can confidently trust to serve you.
Chris & Dakota arrived on-time and performed the HVAC on both units. They wore masks & shoe covers and took pictures so I could see the condition of the unit in the garage attic. One... read moreChris & Dakota arrived on-time and performed the HVAC on both units. They wore masks & shoe covers and took pictures so I could see the condition of the unit in the garage attic. One of the things I like about this company is they inspect and inform. The home owner makes the decision without ANY pressure or up-sell. All work performed is documented so you know exactly up front what is to be done. And they stand behind their work. Check into the VIP CLUB option. It's a good idea if your older or not 'handy' with plumbing, electric, HVAC, etc. read less
absolutely love this company! they always come prepared, and if they dont have what they meed they get it and come back. Theyre quick and efficient! VIP club definitely worth it as well! once my... read moreabsolutely love this company! they always come prepared, and if they dont have what they meed they get it and come back. Theyre quick and efficient! VIP club definitely worth it as well! once my year is up i am 100% doing the lifetime option. Theyre all friendly and whenever i have questions about what needs done they're able to answer it and explain of needed. read less
They were extremely professional. They explained the work they were recommending and the price I was to expected to pay. Their work was excellent. Their attitude was awesome, and I will use them again. I... read moreThey were extremely professional. They explained the work they were recommending and the price I was to expected to pay. Their work was excellent. Their attitude was awesome, and I will use them again. I highly recommend Knoxville plumbing and especially Jordan and Daniel. Thanks read less
Here in Knoxville, Tennessee Hero Services, we aim to help our customers as best as we can. As a Veteran-Led Business, we served our country now it is time to serve you. Below are some limited time offers for you to enjoy. Get them now before it is to late.
Instead of charging by time and material, were you don’t know what the price is until we’re done. We do StraightForward pricing. That means there are no hidden fees. Parts, labor, supplies, warranties etc. are all given in one price before we start the work. So, the price you approve is the price you pay.
Estimating a job accurately is impossible without seeing it ourselves. In our experience giving a ballpark price ends in one of two ways
1. We quote it too high and you choose another provider, based on misinformation.
2. We quote it too low and you will be upset when you find out the real price. We find it best to send a technician to you to assess the situation and give you a straightforward price that you can rely on
Yes. We are fully licensed and we will do every job up to code.
Our trucks are fully stocked to handle every common issue and over 90% of every other situation. That way we can save you time and money.
Yes. We have easy to apply for financing options. There are several to choose from including 0% interest and same as cash. There is no need to wait for that repair or replacement. Apply today.
We are easy to reach by phone, through e-mail, and in person. If you have further queries, please feel free to contact us, and we will be more than happy to assist you.
Terms & Conditions: The V.I.P. Club is not a contract; you can cancel at any time. Dues collected before cancellation will not be reimbursed. Discounts are for future services only, not on day of joining. The membership dues must stay up to date for the benefits to be valid. The V.I.P. Club is transferable, 1) if the new homeowner will continue the monthly fee to maintain the membership 2) if the client transfers to a new residence. Drain stoppages are not included in the extended warranty. Failure of fixtures through abuse, misuse, neglect, vandalism, freezing, fire, flood or other acts of God will not be covered. Recurring services are performed once per year for each membership.
Robert Keith began his career in plumbing while serving in the United States Air Force, receiving his training at Sheppard Air Force Base. After 4 years as a plumber and pipefitter, he served 7 years as an instructor for the Air Force Civilian Service. Robert has experience in utilities, industrial, residential, construction, service, and repair. He has been trained and certified with items such as Uponor Pex, Tracpipe, propress, and megapress, and has received master plumbing licenses in three different states. In his 30+ years of experience, Robert has sought to transfer the military’s values of discipline, honesty, and pride to his work. At Hero Services in Knoxville, TN, our mission is to apply those same values when serving our clients.
Robert Keith began his career in plumbing while serving in the United States Air Force, receiving his training at Sheppard Air Force Base. After 4 years as a plumber and pipefitter, he served 7 years as an instructor for the Air Force Civilian Service. Robert has experience in utilities, industrial, residential, construction, service, and repair. He has been trained and certified with items such as Uponor Pex, Tracpipe, propress, and megapress, and has received master plumbing licenses in three different states. In his 30+ years of experience, Robert has sought to transfer the military’s values of discipline, honesty, and pride to his work. At Hero Services in Knoxville, TN, our mission is to apply those same values when serving our clients.