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What Our Customers Say

  • William Brock Avatar
    William Brock
    8/20/2020 - Facebook

    David M. was prompt professional and knowledgeable. I would recommend

    Toby Tumpson Avatar
    Toby Tumpson
    10/05/2020 - Facebook

    Tim R. fixed my shower and outside faucet beautifully. Next time I have a problem I will call Hero and ask for Tim.

    Aundrea Scholem Avatar
    Aundrea Scholem
    7/30/2020 - Facebook

    Tim showed up on time as expected and as outlined by Hero Services via text. Super clean, polite, thorough, and explained items to me when... read more

    Ben McWhorter Avatar
    Ben McWhorter
    10/29/2020 - Facebook

    professional and competent

    Melinda Rodriguez Brown Avatar
    Melinda Rodriguez Brown
    4/01/2020 - Facebook

    Chris and Dakota came out the same day I called, fixed my HVAC problem quickly, and efficiently. They’re friendly to my kids and pets. Just... read more

    Dan McCormack Avatar
    Dan McCormack
    4/01/2020 - Facebook

    Our A/C went out on a weekend, and Chris and Dakota were there on a Saturday evening, within an hour of our call. They were... read more

  • Kevin White Avatar
    Kevin White
    10/02/2020 - Google

    Tim R. arrived when expected, brought all tools and supplies needed, made the repair, took my payment, and went to the next call. Great job!

    Ernest Brothers Avatar
    Ernest Brothers
    10/27/2020 - Google

    Chris and Dakota were outstanding. They provided exceptional service, and displayed courtesy and professionalism for the entire duration of the maintenance service. I would highly... read more

    Claude Crocker Avatar
    Claude Crocker
    10/19/2020 - Google

    Our Technician Jordan was fantastic. The quality of the work is exceptional. You know that it is done correctly when Hero does it.No surprises -... read more

    Zahra Padania Avatar
    Zahra Padania
    10/19/2020 - Google

    Dakota & Chris fixed our air conditioning issue and provided great service. They were very pleasant to speak with and work with. 🙂

    Michelle Bishop Avatar
    Michelle Bishop
    1/15/2020 - Facebook

    Chris and Adrian did electrical work at our place. They did a great job, showed professionalism and quality work! All my outlets are now working.... read more

    William Brock Avatar
    William Brock
    8/20/2020 - Facebook

    David M. was prompt professional and knowledgeable. I would recommend

  • Allen Clark Avatar
    Allen Clark
    10/17/2020 - Facebook

    I would like to thank Andrian, Dakota and Chris for the electrical work and Tim and Aaron for the plumbing work at First Calvary Baptist... read more

    Jeff Lambert Avatar
    Jeff Lambert
    4/20/2020 - Facebook

    Had chris and Dakota out for a duct routing and repair, they were timely and price was very reasonable, would highly recommend them and will... read more

    Jonathan Tue Avatar
    Jonathan Tue
    10/02/2020 - Google

    We were very pleasantly surprised that Hero Services LLC was able to send Chris M out to our home in such a quick manner the... read more

    Michelle Bishop Avatar
    Michelle Bishop
    1/15/2020 - Facebook

    Chris and Adrian did electrical work at our place. They did a great job, showed professionalism and quality work! All my outlets are now working.... read more

    Darlene Drabes Avatar
    Darlene Drabes
    9/13/2020 - Facebook

    My husband and I are so glad we found this service. Wonderful service to have. We purchased the life time plan. Chris the lead service... read more

    Jamie Marsee Avatar
    Jamie Marsee
    8/18/2020 - Facebook

    They were extremely professional. They explained the work they were recommending and the price I was to expected to pay. Their work was excellent. Their... read more

  • Jeff Lambert Avatar
    Jeff Lambert
    4/20/2020 - Facebook

    Had chris and Dakota out for a duct routing and repair, they were timely and price was very reasonable, would highly recommend them and will... read more

    Jesse Friedrich Avatar
    Jesse Friedrich
    10/02/2020 - Google

    If I could give more than 5 stars, there is no doubt in my mind that Daniel H., Janet, and your team at Hero Services... read more

    Vickie B Avatar
    Vickie B
    10/31/2020 - Google

    Jordan came for my yearly plumbing inspection which is covered under my lifetime contract. He noticed my garbage disposal was rusting and suggested... read more

    Lorie Bays Conner Avatar
    Lorie Bays Conner
    4/24/2020 - Facebook

    Absolutely! We've used them for Electrical, HVAC & Plumbing! Even signed up for yearly service contact!

    Rich Holly Avatar
    Rich Holly
    8/20/2020 - Facebook

    This is my second time calling Hero Services. Both times I called I received a service call the same day. The first time... read more

    Tammy Roberts Avatar
    Tammy Roberts
    10/19/2020 - Facebook

    My thermostat was broken. Call Hero Services. Explain the circumstances. The technicians Chris and DAkota were very knowledgeable of their job. They were friendly... read more

  • Mike Trent Avatar
    Mike Trent
    4/02/2020 - Facebook

    Chris and Dakota came out and performed an annual inspection. They were very thorough. They found an issue that I didnt even know I... read more

    Charlie Sammons Avatar
    Charlie Sammons
    10/02/2020 - Google

    I used Hero Services for the First time today and I will will most Definitely be using them again, Ben & Ryan were Very Professional... read more

    Kynisha Jackson Avatar
    Kynisha Jackson
    5/19/2020 - Facebook

    absolutely love this company! they always come prepared, and if they dont have what they meed they get it and come back. Theyre quick and... read more

    Melissa Mullennix Williams Avatar
    Melissa Mullennix Williams
    4/28/2020 - Facebook

    Chris, Dakota, and Jeff showed up on time and worked hard all day. We got a new HVAC system and a tankless water heater all... read more

    Terri Lamport Avatar
    Terri Lamport
    10/02/2020 - Google

    We had a leak from the water heater fixed by Pickette. The service was fast and efficient. A couple days later we discovered another leak... read more

    Greg Watkins Avatar
    Greg Watkins
    9/22/2020 - Facebook

    Very professional and on time every time. Trey does a great job.

  • Kynisha Jackson Avatar
    Kynisha Jackson
    5/19/2020 - Facebook

    absolutely love this company! they always come prepared, and if they dont have what they meed they get it and come back. Theyre quick and... read more

    Rich Holly Avatar
    Rich Holly
    8/20/2020 - Facebook

    This is my second time calling Hero Services. Both times I called I received a service call the same day. The first time... read more

    Mary Ruth McNatt Avatar
    Mary Ruth McNatt
    5/29/2020 - Facebook

    Dekota and Chris did a superior job doing our annual heating and air-conditioning check-up and maintenance yesterday. Austin did an excellent job doing our... read more

    Edie Smith Avatar
    Edie Smith
    10/19/2020 - Google

    Chris & Dakota arrived on-time and performed the HVAC on both units. They wore masks & shoe covers and took pictures so I could see... read more

    Brad Short Avatar
    Brad Short
    10/02/2020 - Google

    I'm giving my tech 5 stars for doing a great job. Septic clean out, scraping, riser installation, inspection, and recommendations. He was... read more

    Jeanine Williamson Avatar
    Jeanine Williamson
    4/06/2020 - Facebook

    Delors and Chris were very efficient and courteous

  • Tom Githens Avatar
    Tom Githens
    6/05/2020 - Facebook

    I can't say enough good things about Hero Services. Dakota and Chris were not only professional, kind, and helpful, but incredibly diligent in their repair... read more

    Elizabeth Lee Avatar
    Elizabeth Lee
    10/02/2020 - Google

    Hero Services is the absolute BESTChris M was my tech and he came out labor day weekend to repair my A/C , my son recently... read more

    Mikel Carter Avatar
    Mikel Carter
    10/02/2020 - Google

    We had a problem with our septic system. After only having the system in our new home for four years, the system was already... read more

    Charles Long Avatar
    Charles Long
    10/24/2020 - Facebook

    Thanks Adrian and Benjamin for coming out and fixing my electrical issues. Fast and friendly. Will be using you in the future.

    Amy Nelson Avatar
    Amy Nelson
    10/19/2020 - Google

    I cannot say enough good things about the electrical service I received from Adrian. Hero Services has an excellent employee with this young man.... read more

    Mike Trent Avatar
    Mike Trent
    4/02/2020 - Facebook

    Chris and Dakota came out and performed an annual inspection. They were very thorough. They found an issue that I didnt even know I... read more

  • Mark Kohlmyer Avatar
    Mark Kohlmyer
    10/19/2020 - Google

    Excellent fast service from start to end! Called on a Saturday expecting slow service but they were very fast and professional. Chris M was are... read more

    Mary Ruth McNatt Avatar
    Mary Ruth McNatt
    5/29/2020 - Facebook

    Dekota and Chris did a superior job doing our annual heating and air-conditioning check-up and maintenance yesterday. Austin did an excellent job doing our... read more

    Talena Lank Avatar
    Talena Lank
    10/02/2020 - Google

    We had a rental home in knoxville that had a leak. We do not live in the area, so we were not sure where... read more

    Dan McCormack Avatar
    Dan McCormack
    4/01/2020 - Facebook

    Our A/C went out on a weekend, and Chris and Dakota were there on a Saturday evening, within an hour of our call. They were... read more

    Denise Payne Avatar
    Denise Payne
    10/19/2020 - Google

    Ben and Ryan were amazing. They were professional, friendly and prompt. They did a smoke test to determine the source of sewer gas... read more

    Brian Waldron Avatar
    Brian Waldron
    10/02/2020 - Google

    Tim R. Was my service man. He did everything perfectly. Even stayed with me while KUB did some work so that everything was explained to... read more

  • Linda Rosen Avatar
    Linda Rosen
    10/19/2020 - Google

    Thank you so much Chris M. & Dakota for your professional, honest & helpful advice after inspecting my HVAC system! It was nice seeing... read more

    Jamie Marsee Avatar
    Jamie Marsee
    8/18/2020 - Facebook

    They were extremely professional. They explained the work they were recommending and the price I was to expected to pay. Their work was excellent. Their... read more

    Amy Minter Avatar
    Amy Minter
    8/21/2020 - Facebook

    Dekota and Chris have had to visit my HVAC a few times for different issues. They ALWAYS quickly identify the issue and come up with... read more

    Melissa Mullennix Williams Avatar
    Melissa Mullennix Williams
    4/28/2020 - Facebook

    Chris, Dakota, and Jeff showed up on time and worked hard all day. We got a new HVAC system and a tankless water heater all... read more

    talena lank Avatar
    talena lank
    10/02/2020 - Google

    I would give more than 5 stars if I could. We live out if state and had rental in need of repair. We called and... read more

    Janet Reeves Everett Avatar
    Janet Reeves Everett
    9/21/2020 - Facebook

    Keep their word- efficient and on time. Courteous and professional.

  • Linda Kalehoff Avatar
    Linda Kalehoff
    9/11/2020 - Facebook

    I am exceptionally pleased with Hero Services. Their employees are very professional and capable. Today, they did a routine maintenance on my HVAC unit.... read more

    Mike Marcum Avatar
    Mike Marcum
    10/02/2020 - Google

    Had an underground pipe leak on a Sunday afternoon and Pickett came promptly after the call and repaired. Very courteous and professional.

    Jonathan Tue Avatar
    Jonathan Tue
    10/26/2020 - Google

    Chris and Dakota came in a very timely manner after we had called Hero Services because of the heat not working properly. When they arrived,... read more

    Lorie Bays Conner Avatar
    Lorie Bays Conner
    4/24/2020 - Facebook

    Absolutely! We've used them for Electrical, HVAC & Plumbing! Even signed up for yearly service contact!

    Angela Smart Avatar
    Angela Smart
    7/10/2020 - Facebook

    Thank you Hero Services. Justin and Adrian did a FANTASTIC job on the electrical work on the house. We will always use Them for all... read more

    Dan Maiden Avatar
    Dan Maiden
    10/19/2020 - Google

    Daniel found the source of the water leak I had in an outdoor underground pipe, he offered great options with pricing, then did a great... read more

  • Jeanine Williamson Avatar
    Jeanine Williamson
    4/06/2020 - Facebook

    Delors and Chris were very efficient and courteous

    Tom Githens Avatar
    Tom Githens
    6/05/2020 - Facebook

    I can't say enough good things about Hero Services. Dakota and Chris were not only professional, kind, and helpful, but incredibly diligent in their repair... read more

    Kevin Wilson Avatar
    Kevin Wilson
    10/26/2020 - Facebook

    Daniel and Aaron were true professionals. They went the extra mile to satisfy a rather picky customer (myself), through a gas line re-pipe. I would... read more

    Amy Minter Avatar
    Amy Minter
    10/02/2020 - Google

    Trey - Thank you, you're AWESOME! I called Hero Services for my yearly plumbing maintenance check up. Trey came out on time and ready to... read more

    Aundrea Scholem Avatar
    Aundrea Scholem
    7/30/2020 - Facebook

    Tim showed up on time as expected and as outlined by Hero Services via text. Super clean, polite, thorough, and explained items to me when... read more

    Melinda Rodriguez Brown Avatar
    Melinda Rodriguez Brown
    4/01/2020 - Facebook

    Chris and Dakota came out the same day I called, fixed my HVAC problem quickly, and efficiently. They’re friendly to my kids and pets. Just... read more

  • Angela Smart Avatar
    Angela Smart
    7/10/2020 - Facebook

    Thank you Hero Services. Justin and Adrian did a FANTASTIC job on the electrical work on the house. We will always use Them for all... read more

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