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NEWS/BLOG

WHY CHOOSE US?

There are quite a few service contractors operating in Knoxville, providing installation, maintenance, and repair services to commercial and residential customers. With this in mind, you may be asking yourself why you should hire Hero Services in Knoxville, TN to take care of your needs, in preference to another company in the area. To help you make the right decision (hiring us of course!), we have listed the key benefits of working with us rather than one of the other service companies in the area of Knoxville, TN:

Available 24/7

Our professional office staff and technicians are always ready to serve you in Knoxville, TN. We are awaiting your call 24/7.

Licensed, Insured, & Bonded​

Hero Services in Knoxville, TN, is licensed, bonded, and 100% insured. We guarantee the safety of our staff, technicians, and of course, our clients as well.

Professionally Trained

Our highly experienced technicians are the reason that we are able to provide such a fantastic range of high-quality services in Knoxville, TN.​

Veteran Founded

As a veteran, Robert Keith has sought to transfer the military’s values of discipline, honesty, and pride to his work. Our mission here at Hero Services in Knoxville, TN, is to apply those same values when serving our clients.

Background Checked & Drug Tested

All of our technicians are background checked to ensure you that whoever we send your home are technicians you can confidently trust to serve you.

What Our Customers Say

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  • Jeanine Williamson Avatar
    Jeanine Williamson
    4/06/2020 - Facebook

    Delors and Chris were very efficient and courteous

  • Aundrea Scholem Avatar
    Aundrea Scholem
    7/30/2020 - Facebook

    Tim showed up on time as expected and as outlined by Hero Services via text. Super clean, polite, thorough, and explained items to me when I had questions. I would recommend Tim and Hero Services... read more

  • Denise Payne Avatar
    Denise Payne
    10/19/2020 - Google

    Ben and Ryan were amazing. They were professional, friendly and prompt. They did a smoke test to determine the source of sewer gas infiltrating my home. Within minutes the had investigated and... read more

Frequently Asked Questions

How do I get charged?

Instead of charging by time and material, were you don’t know what the price is until we’re done. We do StraightForward pricing. That means there are no hidden fees. Parts, labor, supplies, warranties etc. are all given in one price before we start the work. So, the price you approve is the price you pay.

Can you just give me a ballpark price?

Estimating a job accurately is impossible without seeing it ourselves. In our experience giving a ballpark price ends in one of two ways

1. We quote it too high and you choose another provider, based on misinformation.

2. We quote it too low and you will be upset when you find out the real price. We find it best to send a technician to you to assess the situation and give you a straightforward price that you can rely on

Are you able to you pull permits and everything that’s required?

Yes. We are fully licensed and we will do every job up to code.

Will the tech have everything he needs in his truck to fix this problem?

Our trucks are fully stocked to handle every common issue and over 90% of every other situation. That way we can save you time and money.

Do you have financing?

Yes. We have easy to apply for financing options. There are several to choose from including 0% interest and same as cash. There is no need to wait for that repair or replacement. Apply today.

Didn't Find the Answer?

We are easy to reach by phone, through e-mail, and in person. If you have further queries, please feel free to contact us, and we will be more than happy to assist you.

Schedule your appointment now and be one of our VIPs!